FAQ

Questions, answered.

Everything shoppers and beauty brands tend to ask about DermaGuru — how the advisor works, where guidance ends, and how we keep it honest.

Is AI Derma Guru a dermatologist?

No. It is an OTC skincare education and product discovery assistant. It does not diagnose, prescribe, or replace a doctor.

Can merchants sponsor recommendations?

Yes, but sponsored products must pass the same safety and suitability filters and are visibly disclosed.

What happens with red flags?

Urgent or clinician-review signals block normal commercial product recommendations and show referral guidance.

Can a customer upload a photo?

Yes, only after explicit optional consent. The MVP stores consent records and supports image deletion.

Still have a question?

Try the advisor yourself — including its safety referrals — or reach the team.